Cancellation requests are reviewed according to the actual service status. A full refund remains available when the promised enrollment cannot be provided.
Technoway Academy
Cancellation and refund policy
Review the conditions that apply before and after enrollment in an instructor-guided class.
Check availability for free →What you need to know
- ✓ Full refund if the confirmed class cannot be provided
- ✓ Refund of a duplicate payment
- ✓ Review based on services already delivered after activation
How Technoway Academy can help
We check the course, prerequisites and class availability free of charge. When an instructor-guided class is required, you may then activate the paid enrollment, managed-access and written follow-up service.
A clearly defined service
The USD 30 fee covers learner support and course management. It is not a payment for course content or a certificate. Learners must still complete and pass the required activities and assessments.
Before service starts
If you cancel in writing before class enrollment and before the stated work begins, the request may qualify for a full refund.
After activation
Once class enrollment or course access has been activated, the service has started. Requests are reviewed based on the portion already delivered and any mandatory rights that apply.
How to request
Send your name, learning path, payment date and transaction reference by email or WhatsApp. External professional-exam fees are not part of this service.